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 enlarge | Brand: AT&T
Category: CE
Buy New: See price in cart
New (66)
Rating:  28 reviews
Color: Charcoal
Media: Electronics
Number Of Items: 1
Shipping Weight (lbs): 3.8
Dimensions (in): 4 x 7.9 x 8.3
Warranty: 1 year warranty
MPN: 993
Model: 993
UPC: 650530015960
EAN: 0650530015960
ASIN: B0012CHMD8
Availability: Usually ships in 1-2 business days
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| Customer Reviews:
 Exactly what I needed - and it works! September 17, 2008
Most of my initial thoughts about these phones are in relation to the absence of 'bugs' which I have experienced in similar two-line SOHO phones from GE in the past. I just purchased two ATT993's to replace two GE units of similar price/features. The GE units had numerous glitches in the use of their features, and in the past weeks, I have been very, very happy not to have experienced anything with these 993's that I would describe as a glitch.
Quite simply; The two units we have work as expected. Unfortunately, it seems that's not always something you can expect with two-line phones in this price range. The sound quality and volume ranges seem perfectly acceptable with handset, speaker and headset.
A few features which implementation of I have enjoyed include the ability to turn off the voice mail notification system on each line, individually. This avoids having information being displayed that simply is not needed. I like the options to be able to choose exactly how the phone selects a default line when you lift the handset or press the headset/speaker buttons, depending on what state each line is in (offline, ringing, in-use, on hold)
The menus and call lists are not difficult to navigate, but of course every unit has its own way of doing things there. I don't like units that have rotating 'wheels' for scrolling, as it often seems there is a 'lag' with it, making it extremely difficult to use. Viewing call logs is easy, as is adding a call record to the phone's phone book. That's a feature I've never used on a phone before, as it seemed more trouble than it was worth. I still may not use it, but it is nice at least to know that I can store numbers from caller ID into a somewhat more permanent place with just a couple button presses. The speed-dial also works well (and that's something I do use for about 10 numbers I call almost daily)
Each line has its own, pre-set ring tone, with one line at a slightly higher pitch than the other. Volume can be adjusted individually per-line, which was nice. Mostly, I'm just tickled pink because on one of our previous GE phones, the ringer seemed to choose randomly if it would work at all!
My only nitpick is a minor one, not nearly worthy of reducing the rating; The data port is set only to use line 2, and that cannot be changed. Our 2nd line really only exists for rollover of incoming calls when the main line is busy, and I had used the data port on my previous 2-line desk phone for my DECT6.0 cordless. That phone had a switch, so in a pinch I could even switch the cordless between lines very conveniently.
Actually, I just realized I have a second nitpick; It does not seem that the LCD can be adjusted contrast-wise, which is really an adjustment for your particular viewing angle. I have not had a problem with either of our units though, and to be honest, I'm not sure the 'contrast' setting has been terrible useful on similar units in the past, as it frequently seems like you need to manually adjust your angle a bit anyway, because who looks at the phone from the exact same angle all the time?
easy to use September 9, 2008
Overall a good pick. All the features that you could want and very easy to use. Electrical outlet is required. The only thing is that sometimes there's a little background sound but I think my connection from my phone provider might be causing it.
AT&T 993 -- Great phone August 31, 2008
Finest 2 line corded phone there is. It has all the whistles and bells you could imagine or ever want. Second one I've owned (first one was fried by lightning).
 Poor product August 21, 2008
0 out of 1 found this review helpful
Actually I don't know if it is a POOR product, or I've been cheated.
I brought back the product, I live in Caracas, Venezuela. The phone never worked properly, could get no sound, I took to a specialist repair store, they refused to accept it even for revision; I was told that this is a REFURBISHED item, what I know is that I bought a new aparatus, and I got something different. It seem that the amplifier malfunctions. As I said I don't know who to blame,the manufacturer or the seller, and am sorry I lost my money.
Excellent 2-Line Phone Value August 15, 2008
I just received the AT&T 993 from Amazon. This phone is such a bargain for the price Amazon charges, I would buy three more if only the phone was available in white. (My wife would beat me if I bought any more black phones.) I just bought a Cortelco 2-Line WHITE phone for almost two and a half times as much. The AT&T is so much better, it's amazing. The Cortelco speaker phone is almost useless and the "back lit" display is barely illuminated. The AT&T does everything right and costs 40% as much. If you need a 2-line phone and you don't mind black, buy the 993. You won't be sorry.
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